How to Order

By Credit or Debit card
via PayPal

UK customers can order using the 'shopping basket' system which enables you to make payment using a Credit or Debit card via Paypal. (See 'About Paypal?' below).
For international orders Paypal is the only method of payment we can accept please contact us so we can give you the latest prices for goods and shipping at the prevailing exchange rates

Other Payments
UK customers only can now purchase goods over the telephone using the cards featured  using Worldpay

Maestro (Domestic) Mastercard  and Visa

For orders by post
Please email us for the address

Tel No +44 (0)1226746668
Mobile           07790690060
You can also use my  e-mail address for any enquiries.

Vat is not applicable on my products at the moment

Orders will be posted out as soon as possible after receipt of full payment and allowing time for any cheque payments to clear. The period for dispatch is normally  2 days from date of cheque clearing and same day with paypal, we will let you know by email when your goods have been dispatched As some items are handmade we may have to extend the paypal delivery times, especially after a busy period, I will inform you of the dispatch times if this is the case and a refund will be given if it does not suit you.

Postage and packing

UK Orders

We are sending out orders with free P&P at the moment

Orders to other countries
Please contact us for current prices at the latest exchange rates

I understand how difficult it can be to buy from the internet - your satisfaction is very important to me. If you are not satisfied with your purchase for any reason you can return it, in the original packaging, with any gift packaging and labels attached within 14 days of receipt at your own cost for a refund of the original purchase price and original postage.
Please ensure the item is packaged in a bubble protected bag or envelope as refunds for breakages in transit cannot be made and for your own records it is recommended to send by
Recorded signed for delivery.
You may also return your item undamaged, with labels and packaging within 14 days for an exchange Pierced earrings can now be returned and the posts or hooks will be replaced and scrapped. In the unlikely event of a fault or a breakage in transit, a full refund or replacement will be given on return of the damaged goods.In any of the above cases please
contact me before returning goods.
Items made to order cannot be refunded or exchanged unless faulty on receipt.
All items remain the property of Gracie-Mae Handmade Jewellery until paid for in full

About PayPal
PayPal is a third party payment processor which enables online Credit and Debit card payments. It is a secure system which has over 20 million registered users.
How do I use PayPal?
Add your items to the shopping basket then, when you are ready, view basket and select the 'Secure Checkout'. You will be guided through placing your order by Paypal. You do not have to be a registered PayPal user to pay this way, however, if you wish to sign up to an account there is an option to do this at the end of the checkout. All orders are acknowledged by e-mail.